Our Admin Team

Jemma Grunsell Kerr

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Director

Jemma brings over 12 years of experience with Disability and Health to her role as Director of Marli and Moe. This experience, combined with an Advanced Diploma of Community Sector Management and a Diploma in Counselling has assisted Jemma to have a deep understanding of the complexities involved in supporting individuals with diverse needs.

The focus of Jemma’s expertise has been in assisting participants with degenerative diseases, complex trauma, terminal diagnoses, rare diseases, and high complexities/high needs support.

Jemma’s personal journey navigating the Health and NDIS systems for her daughter, Marli following an Acquired Brain Injury and complex medical journey has fuelled her dedication to enhancing support systems for others in similar situations.

She is an advocate and an ally for equality and inclusivity with a commitment to community, through the ups and downs, together!

Lachlan Whitehall

I pay my respects to the traditional custodians of the Thul Garrie Waja and Gurrumbilbarra peoples on the land in which I work.

Administration Manager

Lachlan has over 5 years' experience in the disability industry from recruitment to the intake of clients for allied health services to now working with Marli and Moe in a combined role. In this time Lachlan has amassed experience to not only recruit the best support coordinators but also match the participants with the best Marli and Moe has to offer.

Lachlan takes immense pride in matching people in the community with our support staff, for the best outcomes and he cannot wait to be a part of your journey.

Lachlan values friendship and enjoys nothing more than spending time with his mates and having a good laugh.

Susie Kerr

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Executive Assistant

Susie has an extensive history in Administration and Customer Service. Her experience spans over 40 years working for varied companies and has found herself in a unique position working alongside such a caring, dedicated, and compassionate team. They inspire her to strive to better herself, but most importantly to help make our world safer, more tolerant, and accepting of our differences.

Susie's darling granddaughter suffered a stroke as a direct result of contracting Pneumococcal Meningitis as a baby and consequently, has an ABI, hearing impairment, and learning difficulties. Susie's family felt so alone and scared for her future.

At the time the NDIS was in its infancy and very difficult to navigate. Today thank goodness we have professionals to guide us and help us through our difficult times. Susie is proud to be included in the Marli and Moe family and is in awe of our Support Coordinators and Specialist Support Coordinators.

Lisa Callister

I pay my respects to the traditional custodians of the Awabakal peoples on the land in which I work.

Quality and Assurance Manager

With Lisa's keen eye for detail and extensive experience within support coordination and the disability world, Lisa has moved up to become our Quality and Assurance Manager.

Lisa enjoys being able to provide support and assistance to all of our Support Coordinators enabling her to have a greater impact on our individual participants and their families.

Lisa is driven by excellence and shares her knowledge and passion with the rest of the team to ensure Marli and Moe are constantly providing the best service there is!

Lisa is all too aware that every person is different in their needs, regardless of diagnosis similarities, and takes the time understand the person in front of her, for who they are, be they staff members or participants. She has a caring and sensitive personality, as well as a genuine interest in helping others to become more independent.

Emily McKeown

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Specialist Support Coordinator

Emily has been working within the NDIS space as a Specialist Support Coordinator for many years now but has been working in the disability sector & services for over ten years.

Emily holds a bachelor's degree in Applied Social Studies and a Master's Degree in Cognitive Behavioural Therapy. She has always worked with a diverse clientele of service users - from mild intellectual disabilities with a dual diagnosis of extreme mental health, drug use, abuse or crime, to high complex clients with severe disabilities both psychical and intellectual. Emily tends to work with the more complex or crisis clients who benefit from having a support person with a therapeutic background, often having significant time constraints to their needs.

Emily has learned in her time working with NDIS clients that this space can be a tough one to navigate and having the right Support Coordinator to assist you is vital. Emily personally tries to educate and inform her clients and their families with the primary aim being to arm them with the knowledge and information needed to gain the most appropriate supports for themselves or their loved ones.

Emily has a wealth of knowledge that she puts to use every day to benefit her clients, so feel free to get in contact to see if she is the right fit for you, your client or your loved one - She is always happy to have a chat.

Aaryn Favell

I pay my respects to the traditional custodians of the Wurundjeri Woi Wurrun peoples on the land in which I work.

Team Leader/ Specialist Support Coordinator

Tenille McIntyre

I pay my respects to the traditional custodians of the Kobbaddee / Cubbady / Cobbedee peoples on the land in which I work.

Team Leader/ Specialist Support Coordinator

Disability and mental health support has always been very close to Tenille's heart. Tenille became involved with NDIS through her own son, River, and understands that navigating the NDIS can be confronting and confusing. She aims to provide reliable and caring services that allow clients to achieve their goals with the assistance of NDIS support.

As a therapy assistant and group facilitator, Tenille has always been driven to support each individual uniquely and empathically. During this time, she has had experience with children, adolescent and adult clients with a range of personalities and needs.

Tenille is currently studying a Bachelor of Psychology (Honours) at the University of Wollongong and is a very passionate advocate for inclusivity, acceptance and equality for gender diverse individuals. She hopes to be part of the positive change toward a society that embraces and encourages difference.

Megan Ellis

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Executive Assistant/ Digital Presence Manager

Megan is a Executive Assistant/ Digital Presence Manager  in the Western Sydney area, who has a passion to support people by listening and understanding them, then working to support holistically. Megan has a range of experience and education in the disability and community services sector. Megan has worked as a direct support worker, within a Day Program and at a Community and Family Development Centre.

Megan has supported a number of participants with diagnoses ranging from Psychosocial Disability, Complex and High Needs, Autism Spectrum Disorder, Acquired Brain Injury, Parkinson's Disease, Cerebral Palsy and more.

Megan has supported participants in situations such as transitioning out of hospital, sourcing long term accommodation, working with a multidisciplinary team, supporting participants who are terminally ill and participants looking to request Supported Disability Accommodation.

Brandon Hickey

I pay my respects to the traditional custodians of the Dharug/Darug peoples on the land in which I work.

Specialist Support Coordinator

Brandon has a passion for working with youth and participants with physical, intellectual, and psychological disability. His previous experience as a disability support worker and in crisis out-of-home carer for young people has given him a greater understanding of the needs of individual participants and how to implement a holistic approach to participants' care. Brandon's previous roles have given him hands-on experience working day-to-day with participants.

Brandon has completed a Certificate IV in Child, Youth and Family Intervention as well as some units relating to counselling and disability services. He has undertaken therapeutic crisis intervention training and has worked under the trauma informed care and person-centered care principles.

Brandon believes in an individualised approach for each participant. He strives to assist his participants to have autonomy when it comes to their care by providing informed choices. Brandon chose to become a Support Coordinator so that he could play a greater role in helping participants navigate the NDIS and get the support and are that they need.

Rachel Fullbrook

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Support Coordinator

Rachel has over six years' experience in the health and disability sectors. She has worked in various community-based roles from a women's refuge to the mental health field before becoming a Support Coordinator.

She has experience with all age groups and in diverse environments including, aged care, hospitals, group homes, paediatric clinics and community health. She enjoys using her experience in those diverse roles to assist people with complex needs.

Rachel strongly believes in a person-centred approach and has a passion for helping to find the best supports for her clients and their families.

Rachel is focused on empowering clients to achieve their NDIS goals and likes to use her sense of humour when assisting with the challenges of navigating the NDIS processes to help her clients feel more comfortable with the difficulties they may face.

Leanne George

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Senior Support Coordinator / Psychosocial Recovery Coach

Prior to joining Marli and Moe Leanne worked as a Remedial Massage Therapist, working along side clients with disabilities, Leanne has a passion for helping clients gain a better quality of life. Leanne understands the impact of stress on a family unit and acknowledges that every family member can respond differently to a stressful life events.

Leanne has a big heart, filled with compassion and understanding, and will always endeavour to provide the best quality of service to her clients as a Support Coordinator.

Shania Munro

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Shania is a compassionate and understanding person who endeavours to make a difference in people's lives and bring joy and positivity to her clients.

Prior to Shania working with Marli and Moe, Shania worked at a school alongside students from diverse backgrounds assisting student with agricultural activities.

Shania understands the impact and stress on a family with a loved one receiving a diagnosis through personal experience and acknowledges the hardship of finding appropriate support.

Shania aims to assist and support clients to get the support and help that they need to achieve their goals.

Brittany F

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Support Coordinator

Brittany has over tens years’ experience working directly with children, young people and their families within the child and family community sector space. Brittany holds a Bachelor of Social Science and a Post Graduate Diploma in Family Therapy. Brittany’s core experience and passion has been to help families navigate through an array of challenges that can impact family functioning, including trauma, attachment and bonding, substance misuse, mental health, disability, child development, and social isolation.

Brittany understands the impact of stress on a family unit and acknowledges that every family member can respond differently to a stressful life event. Brittany believes every individual and their family has the right to access appropriate service intervention to help them to be the best versions of themselves. Brittany prides herself on taking a person-centered approach and loves listening to the life stories of the people she supports. Brittany strives to create a solid engagement with her clients to achieve the best outcomes in a safe, fun, and collaborative way.

Chloe Coupland

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Chloe is a vibrant young woman who comes from a strong background of customer service and injury management, over the last 2 years Chloe has been working with workers to ensure they are compensated for their injuries and supported in their rehabilitation journey. Chloe is passionate about ensuring people with disabilities have access to all of the support they may need.

Chloe comes from large family of 6 children. Chloe has 2 brothers who have recently received diagnosis' of ASD, behaviour and learning difficulties, and ASD and ADHD. Through the experience of her brothers , Chloe has a greater understanding of challenges children and teenagers as well as their families face in receiving a diagnosis and further more early and appropriate support.

Chloe is an Animal lover since childhood particularly with rescues; she enjoys socialising with her family and friends whilst experiencing new things such as most recently skydiving. With her bubbly and kind nature, she is always making new friends and networking with people.

Chloe McMahon

I pay my respects to the traditional custodians of the Wurundjeri Woi-wurrung peoples on the land in which I work.

Support Coordinator

Chloe is a dedicated professional with a passion for working with people from diverse backgrounds and age groups. With a firm belief that age is just a number, Chloe has demonstrated her adaptability in various roles throughout her career.

Her work experience began as a swim instructor, where she taught individuals of all ages and abilities, from infants to adults. Alongside this, Chloe extended her support to high school students during school camps, building resilience in young minds.

Followed by working in aged care, Chloe embarked on a fulfilling path of supporting elderly individuals facing physical and mental health challenges. She approached her role with empathy and compassion, assisting them in completing daily tasks and providing companionship. Additionally, Chloe has supported people during their end-of-life care to be supported in a way which maintained their dignity and respected their palliative care wishes.

During Chloe’s spare time, Chloe finds true joy in spending quality time with her family and beloved kelpies, Albie and Jax. Her commitment to both her career and personal life reflects her values of compassion and dedication to making a positive impact in the lives of others.

Eleanor Hancock

I pay my respects to the traditional custodians of the Dharawal and Gundungurra peoples on the land in which I work.

Support Coordinator

Prior to joining Marli and Moe Eleanor worked as a Medical Receptionist/Manager working alongside clients with disabilities to help navigate through finding the right services and helping with understanding the NDIS.

Eleanor has a deep knowledge of disabilities and this can change what people's day-today life can look like. Eleanor is an out of the box thinker and enjoys listening to participants and families to help them find the supports they may need. Eleanor is passionate, understanding and kind. Eleanor’s goal is to deliver the best quality of service to her clients as a Support Coordinator.

Eleanor loves spending time with her husband and two boys when not supporting her clients.

Megan K

I pay my respects to the traditional custodians of the Bunurong peoples on the land in which I work.

Specialist Support Coordinator

Megan has been working in the NDIS field for several years, across a range of roles that span direct delivery of support through to coordination of specialist services. She has supported people with complex support needs, including those with physical, psychological, mental health and trauma related needs.

Megan has in-depth and extensive knowledge for the disability sector having grown up alongside family members with a disability and supporting them to navigate the NDIS system.

In her spare time, Megan likes spending time with her family and friends and two beautiful Kelpies, Bear and Lilly.

Melissa Panetta

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Specialist Support Coordinator

Prior to joining Marli and Moe, Melissa has worked in the health care setting over nine years. She has supported children, adolescents, and their families who presented with a wide range of complex mental health issues as an intake officer.

Melissa holds a Graduate Diploma in Psychological Science as well as a Bachelor of Arts (Psychology) and is in her final stages of an Honours in Bachelor of Psychology. Melissa has a personal passion in supporting vulnerable populations and undertook a placement in Fiji in 2016, to evaluate the effectiveness of Psychological First Aid and counselling evaluation following Tropical Cyclone Winston. Melissa applies her empathic approach and passion in supporting people with physical, psychosocial and or intellectual needs through her own lived experience with navigating the NDIS. She has a personal understanding of prioritising participants’ choice to meet their goals.

Melissa has extensive knowledge in navigating relevant stakeholders including allied health, housing providers, governments agencies to ensure a coordinated and holistic approach to care in a professional and timely manner.

With Melissa’s education and knowledge of complex mental health presentations, she has the capacity to understand and support a diverse case load with compassion and respect for the participants autonomy and self-determination.

Susanna Venus

I pay my respects to the traditional custodians of the Jagera, Turrbal, Meanjin peoples on the land in which I work.

Community Intake Officer

Susanna has over 10 years' experience with client focused customer service both in Australia and the United States. From growing up on the Sunshine Coast, to living in Brisbane and New York City, Susanna values the cultural experiences and insights gained through working with clients both domestically and internationally.

Susanna understands the importance of being connected with like-minded, empathetic and passionate supports and is honored to be a part of your NDIS journey with Marli and Moe.

Susanna values spending time in nature with family and friends + her beloved dog, Billie.

Annika Ford

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Annika has nearly five years of dedicated experience in the disability sector, initially as a Disability Support Worker in regional group homes, and later as a Sport and Recreation Coordinator in Southwest Sydney. Her background in Early Childhood Education and Care, coupled with five years working as a medical receptionist alongside healthcare professionals, has given her a profound understanding of disabilities and healthcare.

Driven by a passion for supporting individuals with mental health and complex needs, Annika pursued specialised education, earning a Certificate in Understanding Traumatic Brain Injuries from the University of Tasmania. Additionally, she received training in Diabetes Management, Percutaneous Endoscopic Gastrostomy Management, and Regulated Restrictive Practices for Children and Young People.

Her expertise within the disability sector spans various conditions, including ADHD, ASD, intellectual disabilities, multiple sclerosis, traumatic brain injuries, schizophrenia/schizoaffective disorder, dementia, and more

Now, Annika focuses on empowering individuals and promoting inclusivity within the disability community. She is committed to advocating for accessibility and equality, ensuring that everyone has the opportunity to thrive.

Outside of work, Annika has a rich personal life. She’s an avid reader with a personal library spanning over 400 books, (and counting). Annika is an enthusiastic baker, often trying new recipes to give to her friends and fiancé. Annika also enjoys crafting and dedicates her free time to knitting trauma teddies for the Red Cross Australia to comfort children who have suffered traumatic situations.

Aylin Gonzalez

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

I am passionate about helping all individuals reach their goals and to provide support to see them through any obstacle of life. It gives me joy to know that I can make a positive difference in someone else’s life.  I am compassionate and  love to learn new things so together we can make a big impact. Prior to working with Marli and Moe I have worked within the disability industry supporting the needs of participants. I have lived experience with the NDIS supporting my son to reach his full potential.

In my spare time I enjoy  sewing, reading or spending the day at the park, pool or beach with my family. Fun Facts I can sign the alphabet (Auslan).

Caroline Adam

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Caroline has over four years of experience within the Allied Health and disability sector, She has been making a positive impact in the lives of individuals with disabilities. Currently serving as a Support Coordinator, Caroline possesses a deep understanding of the unique challenges faced by individuals and families in need of assistance.

Her unwavering commitment to promoting independence, inclusivity, and empowerment sets her apart in her field. With a compassionate approach, Caroline works tirelessly to provide comprehensive support and guidance to those navigating the complexities of disability services. Her expertise and genuine care for others is what stands out.

Jasmine Healy

I pay my respects to the traditional custodians of the Cammeraygal peoples on the land in which I work.

Support Coordinator

Jasmine is a bright and friendly person who strives to ensure her clients feel well supported and cared about. Jasmine will always endeavour to find the positives in any negative situation. 

Jasmine is entering the disability workforce with a wealth of passion for supporting vulnerable people within our community. Jasmine has a Bachelor of Criminal Justice and experience in the social work industry from her previous role as a Child Protection Caseworker, which will benefit her in her new role as a Support Coordinator. 

In her spare time, Jasmine likes to spend time outdoors with her puppies, and socialise with her friends and family. 

Kayla Bremner

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

After 7 years working in education, Kayla Decided it was time for a change and that she felt she could share her passion and advocate for more people.

Kayla Is a compassionate person who endeavours to make a difference in people’s Live’s and with valuable experience working in the education support units this allows Kayla to look outside the box and has always gone above and beyond for her client she loves to empower and supporting clients to reach their goals.

Outside of supporting others Kayla spends her time with her 2 daughters and loves quality family and friends time. Kayla likes to go on random weekends away just to reset and explore new locations with her children.

Simone Fisher

I pay my respects to the traditional custodians of the Garigal peoples on the land in which I work.

Specialist Support Coordinator

Simone has a passion for mental health, crisis work and disability support. Simone has Bachelor of Psychology and a Bachelor of Primary Education through Macquarie University and has a particular interest in social work.

Simone has extensive background in child protection and community services and has worked a long side many service providers in crisis support for young people and families including accessing accommodation services at points of homelessness, attending multidisciplinary meetings and creating crisis actions plans to create safety.

Simone aims to create a safe space to offer support in vulnerable times and is motivated to help clients achieve their goals.

Stephanie McGavin

I pay my respects to the traditional custodians of the Bardo Narang peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Stephanie is a dedicated professional with a passion for making a positive impact in both the disability sector and everyday life. With a genuine love for helping others, she is committed to breaking down stigmas surrounding disabilities and mental health disorders. 

Stephanie's compassionate approach and advocacy work aim to promote inclusivity and empowerment for individuals of all abilities, particularly children and teens. She recognises the importance of supporting families and caregivers and strives to foster understanding, acceptance, and equal opportunities in creating a more inclusive environment. 

Stephanie's unwavering dedication, empathy, and advocacy efforts are driving forces in her mission to improve the lives of those she supports in the disability sector.