Susanna Venus
I pay my respects to the traditional custodians of the Jagera, Turrbal, Meanjin peoples on the land in which I work.
Community Intake Officer
Susanna brings over 10 years of experience in client-focused customer service, having worked both in Australia and the United States. From growing up on the Sunshine Coast to living in Brisbane and New York City, she deeply values the cultural experiences and insights gained from working with clients both locally and internationally.
Susanna understands the importance of being connected with like-minded, empathetic, and passionate supports. She is honored to be part of your NDIS journey with Marli and Moe.
Outside of work, Susanna cherishes spending time in nature with her family, friends, and her beloved dog, Billie.
Alex Mcloughlin
I pay my respects to the traditional custodians of the peoples on the land in which I work.
Support Coordinator
Alex has worked as a Support Coordinator for six years and holds a Bachelor of Counselling. He brings a deep sense of curiosity and empathy to his work, using active listening to engage meaningfully with people and honour their lived experiences. Alex approaches each interaction with respectful determination and a strong attention to detail, ensuring that individuals have clear, accessible information to make informed choices aligned with their goals. He is committed to congruence in his practice, consistently demonstrating an honest desire to empower those he supports. Beyond his professional role, Alex values creativity and personal growth, which he nurtures through regular acrylic painting sessions.
Amy McArthur
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Support Coordinator / Psychosocial Recovery Coach
Having worked in an allied health setting as a Remedial Massage Therapist, Amy has gained valuable experience supporting clients with disabilities and their families. She is deeply passionate about enhancing quality of life and providing comprehensive, person-centred support that makes a meaningful and lasting impact. As a Support Coordinator, Amy is committed to delivering the highest level of service and ensuring the well-being of her clients.
In her personal time, Amy enjoys cooking, reading, and spending quality time with her family.
Annika Ford
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Support Coordinator / Psychosocial Recovery Coach
Annika has nearly five years of dedicated experience in the disability sector, beginning her journey as a Disability Support Worker in regional group homes, and later working as a Sport and Recreation Coordinator in Southwest Sydney. Her background in Early Childhood Education and Care, combined with five years as a medical receptionist alongside healthcare professionals, has given her a deep understanding of both disabilities and the healthcare system.
Passionate about supporting individuals with mental health and complex needs, Annika pursued further education, earning a Certificate in Understanding Traumatic Brain Injuries from the University of Tasmania. She has also completed training in Diabetes Management, Percutaneous Endoscopic Gastrostomy (PEG) Management, and Regulated Restrictive Practices for Children and Young People.
Her experience spans a broad range of conditions, including ADHD, ASD, intellectual disabilities, multiple sclerosis, traumatic brain injuries, schizophrenia/schizoaffective disorder, dementia, and more.
Today, Annika focuses on empowering individuals and promoting inclusivity within the disability community. She is committed to advocating for accessibility and equality, ensuring that everyone has the opportunity to thrive.
Outside of work, Annika enjoys a rich personal life. She’s an avid reader with a personal library of over 400 books (and counting). A passionate baker, she loves trying new recipes to share with friends and her fiancé. She also enjoys crafting and spends her spare time knitting trauma teddies for the Red Cross Australia, providing comfort to children who have experienced traumatic situations.
Aylin Gonzalez
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Community Intake Officer
I am passionate about helping individuals reach their goals and supporting them through life’s obstacles. It brings me great joy to know that I can make a positive difference in someone else’s life. I’m compassionate, curious, and always eager to learn new things—believing that together, we can make a big impact.
Prior to joining Marli and Moe, I worked within the disability sector, supporting the needs of participants. I also have lived experience with the NDIS, having supported my son on his journey to reach his full potential.
In my spare time, I enjoy sewing, reading, and spending days at the park, pool, or beach with my family.
Fun fact: I can sign the alphabet in Auslan!
Hayden Jones
I pay my respects to the traditional custodians of the peoples on the land in which I work.
Support Coordinator
I come from a background in health and wellbeing, holding a Bachelor of Sport Science and a Master of Nutrition. My passion for supporting others has been shaped by both my professional experience working alongside NDIS participants and my personal journey as a parent of a child within the NDIS. I’m deeply committed to helping others, and I love witnessing the positive impact that the right support can have on people’s lives.
Outside of work, you’ll find me at the gym, lost in a good book, soaking up the sunshine, or enjoying a great cup of coffee. I’m truly excited to begin this new chapter as a Support Coordinator—ready to learn, grow, and support participants in navigating their NDIS journey with confidence and clarity.
Heidi Nguyen
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Support Coordinator
Heidi is a passionate, people-focused professional dedicated to person-centred care. She partners closely with clients to create tailored, goal-oriented plans that reflect their individual needs and aspirations.
As an experienced NDIS Support Coordinator, Heidi has supported countless individuals in navigating the complexities of the NDIS, ensuring they access the right services to enhance their quality of life and reach their goals.
Her experience spans working with a diverse range of clients, strengthening her ability to provide flexible, holistic, and culturally responsive support. Heidi is deeply committed to empowering those she works with, fostering independence, and advocating for their rights within the NDIS framework.
Fluent in both English and Vietnamese, Heidi builds strong, trust-based connections with clients and families from culturally diverse backgrounds, ensuring clear communication and inclusive support.
Jasmine Healy
I pay my respects to the traditional custodians of the Cammeraygal peoples on the land in which I work.
Specialist Support Coordinator
Jasmine is a dedicated Specialist Support Coordinator with over a year of experience in the disability sector, supported by a strong background in community services. Her previous role as a Child Protection Case Worker equipped her with valuable skills in managing complex cases, advocating for vulnerable individuals, and navigating high-pressure environments with professionalism and care.
With a genuine passion for mental health, crisis support, and forensic services, Jasmine brings a compassionate, person-centred approach to her work. She is known for being approachable, reliable, and deeply committed to supporting clients with complex needs. Jasmine consistently demonstrates a strong work ethic, clear communication, and a collaborative mindset, making her a trusted and respected professional in her field.