What is a Psychosocial Recovery Coach ?

A Psychosocial Recovery Coach (PRC) is a dedicated support professional who is funded by the National Disability Insurance Scheme (NDIS). They are typically individuals who either have a personal experience with a psychosocial disability, or have received specialised education and training. The primary objective of a PRC is to help NDIS-funded participants develop a personalised recovery plan and provide ongoing support as they work towards their goals. This involves working collaboratively with the participant, their families, carers, and other service providers to design, plan, and implement a recovery plan. PRCs also assist with the coordination of NDIS and other relevant supports. The aim of a PRC is to help clients achieve long-term recovery, improve their overall quality of life, and build a strong support network. To achieve this, PRCs provide a non-judgmental and empathetic approach to their work, and remain dedicated to helping participants achieve their NDIS goals.

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How can Psychosocial Recovery Coach Help Me?

Psychosocial Recovery Coaches are equipped to assist individuals in a number of ways, including:

  • Conducting one-on-one meetings with participants and their support network to gain a comprehensive understanding of their unique needs, personal challenges, and mental health status.
  • Identifying and connecting participants with appropriate services and supports, both within the funded and mainstream mental health systems.
  • Providing personalised assistance to navigate mental health services, drawing upon their own lived experience and specialised skill set to offer a deeper level of insight.
  • Helping participants to gain a better understanding of the National Disability Insurance Scheme (NDIS) and providing support similar to that of a Support Coordinator.
  • Developing and implementing a comprehensive recovery plan that promotes greater independence and self-sufficiency.
  • Maximising the benefits of a participant’s NDIS Plan, and providing ongoing coordination of supports.
  • Delivering targeted coaching and skill-building interventions to increase motivation, build upon individual strengths, promote resilience, and improve decision-making abilities.

The Marli & Moe Difference

Localised Support

Localised Support

Our Psychosocial Recovery Coaching staff are local people who know their regions and providers inside out. living options and more!
Professional, Qualified & Friendly Team

Professional, Qualified & Friendly Team

A highly skilled and experienced team of Psychosocial Recovery Coach & Specialists with a variety of skills to support you to achieve your goals. They’re committed every clients needs, trained in excellence in communication and client handling.
Oversight

Oversight

Consistent monitoring of the performance of services. We help develop participant resilience in their own network and community.
Extended Opening Hours

Extended Opening Hours

From 8am until 7pm five days per week, getting in touch is that easy. We’re only a phone call away.

Where Can I get Psychosocial Recovery Coaching Services?

Marli and Moe provide Psychosocial Recovery Coaching services in the following Major cities:

Sunshine Coast, Brisbane, Melbourne and Sydney

Mitchell Collins

Mitchell Collins

I pay my respects to the traditional custodians of the Kabi Kabi and Jinibara peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Mitchell has come to Marli and Moe with extensive lived experience in the disability sector. He has a passion for creating a more inclusive society and has spent his career advocating for the rights of individuals with disabilities.

Mitchell's passion for this work comes from his personal experience as the father of a daughter with Down Syndrome. He has witnessed firsthand the challenges and barriers that individuals with disabilities face in their daily lives and has made it his life's mission to create a more inclusive world for them. He has a deep understanding of the issues facing individuals with disabilities and their families.

Mitchell is excited to bring his skills and passion to his role as a support coordinator and is committed to creating positive change and making a meaningful difference in the lives of individuals with disabilities and their families.

Leanne George

Leanne George

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Prior to joining Marli and Moe Leanne worked as a Remedial Massage Therapist, working along side clients with disabilities, Leanne has a passion for helping clients gain a better quality of life. Leanne understands the impact of stress on a family unit and acknowledges that every family member can respond differently to a stressful life events.

Leanne has a big heart, filled with compassion and understanding, and will always endeavour to provide the best quality of service to her clients as a Support Coordinator.

Shania Munro

Shania Munro

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Shania is a compassionate and understanding person who endeavours to make a difference in people's lives and bring joy and positivity to her clients.

Prior to Shania working with Marli and Moe, Shania worked at a school alongside students from diverse backgrounds assisting student with agricultural activities.

Shania understands the impact and stress on a family with a loved one receiving a diagnosis through personal experience and acknowledges the hardship of finding appropriate support.

Shania aims to assist and support clients to get the support and help that they need to achieve their goals.

Chloe Coupland

Chloe Coupland

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Chloe is a vibrant young woman who comes from a strong background of customer service and injury management, over the last 2 years Chloe has been working with workers to ensure they are compensated for their injuries and supported in their rehabilitation journey. Chloe is passionate about ensuring people with disabilities have access to all of the support they may need.

Chloe comes from large family of 6 children. Chloe has 2 brothers who have recently received diagnosis' of ASD, behaviour and learning difficulties, and ASD and ADHD. Through the experience of her brothers , Chloe has a greater understanding of challenges children and teenagers as well as their families face in receiving a diagnosis and further more early and appropriate support.

Chloe is an Animal lover since childhood particularly with rescues; she enjoys socialising with her family and friends whilst experiencing new things such as most recently skydiving. With her bubbly and kind nature, she is always making new friends and networking with people.

Meet some of our team members

Our NDIS Support Team

Jemma Grunsell Kerr

Jemma Grunsell Kerr

Director

Lachlan Whitehall

Lachlan Whitehall

Administration Manager

Susie Kerr

Susie Kerr

Executive Assistant

Lisa Callister

Lisa Callister

Quality and Assurance Manager

Emily McKeown

Emily McKeown

Team Leader/ Specialist Support Coordinator

Aaryn Favell

Aaryn Favell

Team Leader/ Specialist Support Coordinator

Anna Stefan

Anna Stefan

Quality and Training Specialist

Tenille McIntre

Tenille McIntre

Senior Specialist Support Coordinator

Megan Ellis

Megan Ellis

Team Leader / Support Coordinator

Amy Carillo

Amy Carillo

Team Leader/ Support Coordinator

Brandon Hickey

Brandon Hickey

Team Leader/ Support Coordinator

Rachel Fullbrook

Rachel Fullbrook

Support Coordinator

Isabel Alcindor

Isabel Alcindor

Support Coordinator

Clayton Ray

Clayton Ray

Senior Support Coordinator

Samantha Grunsell

Samantha Grunsell

Senior Support Coordinator

Mitchell Collins

Mitchell Collins

Support Coordinator / Psychosocial Recovery Coach

Leanne George

Leanne George

Support Coordinator / Psychosocial Recovery Coach

Shania Munro

Shania Munro

Support Coordinator / Psychosocial Recovery Coach

Brittany F

Brittany F

Support Coordinator

Chloe Coupland

Chloe Coupland

Support Coordinator / Psychosocial Recovery Coach

Chloe McMahon

Chloe McMahon

Support Coordinator

Eleanor Hancock

Eleanor Hancock

Support Coordinator

Megan K

Megan K

Specialist Support Coordinator

Melissa Panetta

Melissa Panetta

Specialist Support Coordinator

Susanna Venus

Susanna Venus

Community Intake Officer

Amy McArthur

Amy McArthur

Support Coordinator

Caroline Adam

Caroline Adam

Support Coordinator

Simone Fisher

Simone Fisher

Specialist Support Coordinator