What is a Psychosocial Recovery Coach ?

A Psychosocial Recovery Coach (PRC) is a dedicated support professional who is funded by the National Disability Insurance Scheme (NDIS). They are typically individuals who either have a personal experience with a psychosocial disability, or have received specialised education and training. The primary objective of a PRC is to help NDIS-funded participants develop a personalised recovery plan and provide ongoing support as they work towards their goals. This involves working collaboratively with the participant, their families, carers, and other service providers to design, plan, and implement a recovery plan. PRCs also assist with the coordination of NDIS and other relevant supports. The aim of a PRC is to help clients achieve long-term recovery, improve their overall quality of life, and build a strong support network. To achieve this, PRCs provide a non-judgmental and empathetic approach to their work, and remain dedicated to helping participants achieve their NDIS goals.

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How can Psychosocial Recovery Coach Help Me?

Psychosocial Recovery Coaches are equipped to assist individuals in a number of ways, including:

  • Conducting one-on-one meetings with participants and their support network to gain a comprehensive understanding of their unique needs, personal challenges, and mental health status.
  • Identifying and connecting participants with appropriate services and supports, both within the funded and mainstream mental health systems.
  • Providing personalised assistance to navigate mental health services, drawing upon their own lived experience and specialised skill set to offer a deeper level of insight.
  • Helping participants to gain a better understanding of the National Disability Insurance Scheme (NDIS) and providing support similar to that of a Support Coordinator.
  • Developing and implementing a comprehensive recovery plan that promotes greater independence and self-sufficiency.
  • Maximising the benefits of a participant’s NDIS Plan, and providing ongoing coordination of supports.
  • Delivering targeted coaching and skill-building interventions to increase motivation, build upon individual strengths, promote resilience, and improve decision-making abilities.

The Marli & Moe Difference

Localised Support

Localised Support

Our Psychosocial Recovery Coaching staff are local people who know their regions and providers inside out. living options and more!
Professional, Qualified & Friendly Team

Professional, Qualified & Friendly Team

A highly skilled and experienced team of Psychosocial Recovery Coach & Specialists with a variety of skills to support you to achieve your goals. They’re committed every clients needs, trained in excellence in communication and client handling.
Oversight

Oversight

Consistent monitoring of the performance of services. We help develop participant resilience in their own network and community.
Extended Opening Hours

Extended Opening Hours

From 8am until 7pm five days per week, getting in touch is that easy. We’re only a phone call away.

Where Can I get Psychosocial Recovery Coaching Services?

Marli and Moe provide Psychosocial Recovery Coaching services in the following Major cities:

Sunshine Coast, Brisbane, Melbourne and Sydney

Leanne George

Leanne George

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Senior Support Coordinator / Psychosocial Recovery Coach

Prior to joining Marli and Moe Leanne worked as a Remedial Massage Therapist, working along side clients with disabilities, Leanne has a passion for helping clients gain a better quality of life. Leanne understands the impact of stress on a family unit and acknowledges that every family member can respond differently to a stressful life events.

Leanne has a big heart, filled with compassion and understanding, and will always endeavour to provide the best quality of service to her clients as a Support Coordinator.

Shania Munro

Shania Munro

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Shania is a compassionate and understanding person who endeavours to make a difference in people's lives and bring joy and positivity to her clients.

Prior to Shania working with Marli and Moe, Shania worked at a school alongside students from diverse backgrounds assisting student with agricultural activities.

Shania understands the impact and stress on a family with a loved one receiving a diagnosis through personal experience and acknowledges the hardship of finding appropriate support.

Shania aims to assist and support clients to get the support and help that they need to achieve their goals.

Chloe Coupland

Chloe Coupland

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Chloe is a vibrant young woman who comes from a strong background of customer service and injury management, over the last 2 years Chloe has been working with workers to ensure they are compensated for their injuries and supported in their rehabilitation journey. Chloe is passionate about ensuring people with disabilities have access to all of the support they may need.

Chloe comes from large family of 6 children. Chloe has 2 brothers who have recently received diagnosis' of ASD, behaviour and learning difficulties, and ASD and ADHD. Through the experience of her brothers , Chloe has a greater understanding of challenges children and teenagers as well as their families face in receiving a diagnosis and further more early and appropriate support.

Chloe is an Animal lover since childhood particularly with rescues; she enjoys socialising with her family and friends whilst experiencing new things such as most recently skydiving. With her bubbly and kind nature, she is always making new friends and networking with people.

Amy McArthur

Amy McArthur

I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Having worked in an Allied Health setting as a Remedial Massage Therapist, Amy has gained valuable experience in supporting clients and with disabilities and their families. She is deeply passionate about improving their quality of life and providing comprehensive support aiming to make an all-round positive impact. Amy is committed to delivering the highest level of service as a Support Coordinator, ensuring the well-being her clients.

In her personal time Amy enjoys cooking, reading and spending time with her family.

Aylin Gonzalez

Aylin Gonzalez

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

I am passionate about helping all individuals reach their goals and to provide support to see them through any obstacle of life. It gives me joy to know that I can make a positive difference in someone else’s life.  I am compassionate and  love to learn new things so together we can make a big impact. Prior to working with Marli and Moe I have worked within the disability industry supporting the needs of participants. I have lived experience with the NDIS supporting my son to reach his full potential.

In my spare time I enjoy  sewing, reading or spending the day at the park, pool or beach with my family. Fun Facts I can sign the alphabet (Auslan).

Caroline Adam

Caroline Adam

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Caroline has over four years of experience within the Allied Health and disability sector, She has been making a positive impact in the lives of individuals with disabilities. Currently serving as a Support Coordinator, Caroline possesses a deep understanding of the unique challenges faced by individuals and families in need of assistance.

Her unwavering commitment to promoting independence, inclusivity, and empowerment sets her apart in her field. With a compassionate approach, Caroline works tirelessly to provide comprehensive support and guidance to those navigating the complexities of disability services. Her expertise and genuine care for others is what stands out.

Jody Davies

Jody Davies

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

Originally from Canada, Jody has embraced Australia as her home, finding her true passion in the Disability industry. She is passionate about providing every individual the chance to lead a life marked by dignity, respect, and equal opportunities. Recognised for her personable nature and unwavering commitment, Jody consistently goes above and beyond to assist those in need, actively contributing to a more inclusive world.  

Motivated by the resilience of the individuals she encounters daily, Jody is dedicated to making a positive impact through advocacy, service, and empathetic listening. Committed to dismantling barriers, she seeks to empower individuals with disabilities to achieve their personal goals.  

With genuine compassion and an unwavering commitment to positive support, Jody eagerly continues her journey in the disability sector. Working closely with individuals, her focus is on making a meaningful impact on each individual based on their personal needs. Each day, she dedicates herself to providing people with the opportunity to navigate through service providers, make informed decisions, and find a path aligned with their unique needs and aspirations.  

Kayla Bremner

Kayla Bremner

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Support Coordinator / Psychosocial Recovery Coach

After 7 years working in education, Kayla Decided it was time for a change and that she felt she could share her passion and advocate for more people.

Kayla Is a compassionate person who endeavours to make a difference in people’s Live’s and with valuable experience working in the education support units this allows Kayla to look outside the box and has always gone above and beyond for her client she loves to empower and supporting clients to reach their goals.

 

Outside of supporting others Kayla spends her time with her 2 daughters and loves quality family and friends time. Kayla likes to go on random weekends away just to reset and explore new locations with her children.

Our NDIS Support Team

Jemma Grunsell Kerr

Jemma Grunsell Kerr

Director

Lachlan Whitehall

Lachlan Whitehall

Administration Manager

Susie Kerr

Susie Kerr

Executive Assistant

Lisa Callister

Lisa Callister

Quality and Assurance Manager

Emily McKeown

Emily McKeown

Specialist Support Coordinator

Aaryn Favell

Aaryn Favell

Team Leader/ Specialist Support Coordinator

Anna Stefan

Anna Stefan

Quality and Training Specialist

Tenille McIntre

Tenille McIntre

Team Leader/ Specialist Support Coordinator

Megan Ellis

Megan Ellis

Executive Assistant/ Digital Presence Manager

Brandon Hickey

Brandon Hickey

Specialist Support Coordinator

Rachel Fullbrook

Rachel Fullbrook

Support Coordinator

Clayton Ray

Clayton Ray

Senior Support Coordinator

Samantha Grunsell

Samantha Grunsell

Senior Support Coordinator

Leanne George

Leanne George

Senior Support Coordinator / Psychosocial Recovery Coach

Leanne George

Leanne George

Senior Support Coordinator / Psychosocial Recovery Coach

Shania Munro

Shania Munro

Support Coordinator / Psychosocial Recovery Coach

Shania Munro

Shania Munro

Support Coordinator / Psychosocial Recovery Coach

Brittany F

Brittany F

Support Coordinator

Chloe Coupland

Chloe Coupland

Support Coordinator / Psychosocial Recovery Coach

Chloe Coupland

Chloe Coupland

Support Coordinator / Psychosocial Recovery Coach

Chloe McMahon

Chloe McMahon

Support Coordinator

Eleanor Hancock

Eleanor Hancock

Support Coordinator

Megan K

Megan K

Specialist Support Coordinator

Melissa Panetta

Melissa Panetta

Specialist Support Coordinator

Susanna Venus

Susanna Venus

Community Intake Officer

Amy McArthur

Amy McArthur

Support Coordinator / Psychosocial Recovery Coach

Amy McArthur

Amy McArthur

Support Coordinator / Psychosocial Recovery Coach

Aylin Gonzalez

Aylin Gonzalez

Support Coordinator / Psychosocial Recovery Coach

Aylin Gonzalez

Aylin Gonzalez

Support Coordinator / Psychosocial Recovery Coach

Caroline Adam

Caroline Adam

Support Coordinator / Psychosocial Recovery Coach

Caroline Adam

Caroline Adam

Support Coordinator / Psychosocial Recovery Coach

Jody Davies

Jody Davies

Support Coordinator / Psychosocial Recovery Coach

Jody Davies

Jody Davies

Support Coordinator / Psychosocial Recovery Coach

Kayla Bremner

Kayla Bremner

Support Coordinator / Psychosocial Recovery Coach

Kayla Bremner

Kayla Bremner

Support Coordinator / Psychosocial Recovery Coach

Simone Fisher

Simone Fisher

Specialist Support Coordinator