NDIS Specialist Support Coordination Coordinating services to meet your goals

Marli & Moe Specialist Support Coordination focuses on addressing barriers and reducing complexity in the support environment while assisting our clients in connecting with supports plus building capacity and resilience in their communities.

We have a team of highly experienced and effective Specialist Support Coordinatiors who have the qualifications and experience to manage complex, challenging and high support needs.

We will connect you with the very best NDIS providers in your community.

Specialist Support Coordination is support coordination that is provided by a professional with an allied health background, Psychosocial, social work, or other appropriate expertise. This is funded for complex participants who have exceptionally high needs or are in a crisis situation.

Often when Specialist Support Coordination is funded, there are matters that are very time-sensitive and where the participant may face additional and high-risk barriers to support.

Specialist Support Coordination includes all the activities outlined in 'Support Coordination', but addresses situations where it is appropriate to have a Specialist deliver Support Coordination-style services, necessitated by specific high-level risks in the participant’s situation.

Our NDIS Specialist Support Coordination team are always here to help!

Moe

The Marli & Moe Specialist Support Coordination Benefits

  • We develop a support plan that identifies clear actions
  • Coordinate complex support and services which are developed and delivered within the funding plan
  • Develop and implement positive behaviour support plans and strategies
  • Ensure support and service is developed and delivered according to the wishes of each client and their families
  • Maintaining effective transparent relationships and communication with internal and external providers and allied health care professionals
  • Assisting clients to achieve goals through building capacity, knowledge, resourcefulness and confidence.
  • Working with local service providers and community members.

To get in touch with our team of Marli & Moe Specialist Support Coordinaters today just give us a call on 1300 797 454 or on the email [email protected]

The Marli & Moe Difference

Localised Support

Localised Support

Our Support Coordination staff are local people who know their regions and providers inside out. living options and more!
Professional, Qualified & Friendly Team

Professional, Qualified & Friendly Team

A highly skilled and experienced team of Support Coordinators & Specialists with a variety of skills to support you to achieve your goals. They’re committed every clients needs, trained in excellence in communication and client handling.
Oversight

Oversight

Consistent monitoring of the performance of services. We help develop participant resilience in their own network and community.
Extended Opening Hours

Extended Opening Hours

From 8am until 7pm five days per week, getting in touch is that easy. We’re only a phone call away.
Emily McKeown

Emily McKeown

I pay my respects to the traditional custodians of the peoples on the land in which I work.

Specialist Support Coordinator

Emily has been working within the NDIS space as a Specialist Support Coordinator for many years now but has been working in the disability sector & services for over ten years.

Emily holds a bachelor's degree in Applied Social Studies and a Master's Degree in Cognitive Behavioural Therapy. She has always worked with a diverse clientele of service users - from mild intellectual disabilities with a dual diagnosis of extreme mental health, drug use, abuse or crime, to high complex clients with severe disabilities both psychical and intellectual. Emily tends to work with the more complex or crisis clients who benefit from having a support person with a therapeutic background, often having significant time constraints to their needs.

Emily has learned in her time working with NDIS clients that this space can be a tough one to navigate and having the right Support Coordinator to assist you is vital. Emily personally tries to educate and inform her clients and their families with the primary aim being to arm them with the knowledge and information needed to gain the most appropriate supports for themselves or their loved ones.

Emily has a wealth of knowledge that she puts to use every day to benefit her clients, so feel free to get in contact to see if she is the right fit for you, your client or your loved one - She is always happy to have a chat.

Aaryn Favell

Aaryn Favell

I pay my respects to the traditional custodians of the Wurundjeri Woi Wurrun peoples on the land in which I work.

Team Leader/ Specialist Support Coordinator

Before joining Marli and Moe, Aaryn worked in crisis out of home care settings and as a disability support worker over four years. He has supported people with complex support needs and trauma backgrounds as a support worker and coordinator. Aaryn takes a holistic approach and reflects on his client's lived experiences to ensure support is delivered appropriately.

Aaryn has completed a Bachelor of Psychology and Bachelor of Commerce (Marketing). During his studies, Aaryn was part of an NFP organisation to develop mental health programs for students which was an exciting and rewarding project for him.

Within NDIS, Aaryn has diverse experience from arranging general day-to-day services and therapy to handling critical crisis situations. He has had the pleasure supporting people with different needs that are physical, intellectual and/or psychosocial which has allowed him to maintain a diverse caseload and knowledge base. Supporting people with multiple diagnoses is not new for him. He works well when multiple stakeholders or government departments require coordination to deliver supports which includes departments such as Health/Mental Health, Communities and Justice and Education. Aaryn is very familiar with working and liaising with NDIA complex teams when supporting children and adults on the scheme.

Aaryn's client's preferences and goals are a priority to him. He will always aim deliver support that is consistent, timely and tailored where possible.
Tenille McIntre

Tenille McIntre

I pay my respects to the traditional custodians of the Kobbaddee / Cubbady / Cobbedee peoples on the land in which I work.

Team Leader/ Specialist Support Coordinator

Disability and mental health support has always been very close to Tenille's heart. Tenille became involved with NDIS through her own son, River, and understands that navigating the NDIS can be confronting and confusing. She aims to provide reliable and caring services that allow clients to achieve their goals with the assistance of NDIS support.

As a therapy assistant and group facilitator, Tenille has always been driven to support each individual uniquely and empathically. During this time, she has had experience with children, adolescent and adult clients with a range of personalities and needs.

Tenille is currently studying a Bachelor of Psychology (Honours) at the University of Wollongong and is a very passionate advocate for inclusivity, acceptance and equality for gender diverse individuals. She hopes to be part of the positive change toward a society that embraces and encourages difference.

Amy Carillo

Amy Carillo

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Team Leader/ Specialist Support Coordinator

Amy has been a Support Coordinator for 5 years and is also one of our Team Leaders here at Marli & Moe. Amy has been supporting individuals and families to achieve personal and holistic outcomes of achieving health goals. She has a strong knowledge of NDIS guidelines and multidisciplinary roles. She is also a professionally trained support and healthcare assistant with experience ensuring high standards of culturally competent care for a wide variety of clients with diverse needs.

Amy holds a Bachelor of Science: BTEC National Diploma Health Studies, and an Associate of Arts: BTEC first diploma Performing Arts

Hobbies include dancing, music and charitable work.

Brandon Hickey

Brandon Hickey

I pay my respects to the traditional custodians of the Dharug/Darug peoples on the land in which I work.

Specialist Support Coordinator

Brandon has a passion for working with youth and participants with physical, intellectual, and psychological disability. His previous experience as a disability support worker and in crisis out-of-home carer for young people has given him a greater understanding of the needs of individual participants and how to implement a holistic approach to participants' care. Brandon's previous roles have given him hands-on experience working day-to-day with participants.

Brandon has completed a Certificate IV in Child, Youth and Family Intervention as well as some units relating to counselling and disability services. He has undertaken therapeutic crisis intervention training and has worked under the trauma informed care and person-centered care principles.

Brandon believes in an individualised approach for each participant. He strives to assist his participants to have autonomy when it comes to their care by providing informed choices. Brandon chose to become a Support Coordinator so that he could play a greater role in helping participants navigate the NDIS and get the support and are that they need.

Megan K

Megan K

I pay my respects to the traditional custodians of the Bunurong peoples on the land in which I work.

Specialist Support Coordinator

Megan has been working in the NDIS field for several years, across a range of roles that span direct delivery of support through to coordination of specialist services. She has supported people with complex support needs, including those with physical, psychological, mental health and trauma related needs.

Megan has in-depth and extensive knowledge for the disability sector having grown up alongside family members with a disability and supporting them to navigate the NDIS system.

In her spare time, Megan likes spending time with her family and friends and two beautiful Kelpies, Bear and Lilly.

Melissa Panetta

Melissa Panetta

I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.

Specialist Support Coordinator

Prior to joining Marli and Moe, Melissa has worked in the health care setting over nine years. She has supported children, adolescents, and their families who presented with a wide range of complex mental health issues as an intake officer.

Melissa holds a Graduate Diploma in Psychological Science as well as a Bachelor of Arts (Psychology) and is in her final stages of an Honours in Bachelor of Psychology. Melissa has a personal passion in supporting vulnerable populations and undertook a placement in Fiji in 2016, to evaluate the effectiveness of Psychological First Aid and counselling evaluation following Tropical Cyclone Winston. Melissa applies her empathic approach and passion in supporting people with physical, psychosocial and or intellectual needs through her own lived experience with navigating the NDIS. She has a personal understanding of prioritising participants’ choice to meet their goals.

Melissa has extensive knowledge in navigating relevant stakeholders including allied health, housing providers, governments agencies to ensure a coordinated and holistic approach to care in a professional and timely manner.

With Melissa’s education and knowledge of complex mental health presentations, she has the capacity to understand and support a diverse case load with compassion and respect for the participants autonomy and self-determination.

Simone Fisher

Simone Fisher

I pay my respects to the traditional custodians of the Garigal peoples on the land in which I work.

Specialist Support Coordinator

Simone has a passion for mental health, crisis work and disability support. Simone has Bachelor of Psychology and a Bachelor of Primary Education through Macquarie University and has a particular interest in social work.

Simone has extensive background in child protection and community services and has worked a long side many service providers in crisis support for young people and families including accessing accommodation services at points of homelessness, attending multidisciplinary meetings and creating crisis actions plans to create safety.

Simone aims to create a safe space to offer support in vulnerable times and is motivated to help clients achieve their goals.

Our NDIS Support Team

Jemma Grunsell Kerr

Jemma Grunsell Kerr

Director

Lachlan Whitehall

Lachlan Whitehall

Administration Manager

Susie Kerr

Susie Kerr

Executive Assistant

Lisa Callister

Lisa Callister

Quality and Assurance Manager

Emily McKeown

Emily McKeown

Specialist Support Coordinator

Aaryn Favell

Aaryn Favell

Team Leader/ Specialist Support Coordinator

Anna Stefan

Anna Stefan

Quality and Training Specialist

Tenille McIntre

Tenille McIntre

Team Leader/ Specialist Support Coordinator

Megan Ellis

Megan Ellis

Executive Assistant/ Digital Presence Manager

Amy Carillo

Amy Carillo

Team Leader/ Specialist Support Coordinator

Brandon Hickey

Brandon Hickey

Specialist Support Coordinator

Rachel Fullbrook

Rachel Fullbrook

Support Coordinator

Clayton Ray

Clayton Ray

Senior Support Coordinator

Samantha Grunsell

Samantha Grunsell

Senior Support Coordinator

Leanne George

Leanne George

Senior Support Coordinator / Psychosocial Recovery Coach

Shania Munro

Shania Munro

Support Coordinator / Psychosocial Recovery Coach

Brittany F

Brittany F

Support Coordinator

Chloe Coupland

Chloe Coupland

Support Coordinator / Psychosocial Recovery Coach

Chloe McMahon

Chloe McMahon

Support Coordinator

Eleanor Hancock

Eleanor Hancock

Support Coordinator

Megan K

Megan K

Specialist Support Coordinator

Melissa Panetta

Melissa Panetta

Specialist Support Coordinator

Susanna Venus

Susanna Venus

Community Intake Officer

Amy McArthur

Amy McArthur

Support Coordinator

Aylin Gonzalez

Aylin Gonzalez

Support Coordinator

Caroline Adam

Caroline Adam

Support Coordinator

Jody Davies

Jody Davies

Support Coordinator / Psychosocial Recovery Coach

Simone Fisher

Simone Fisher

Specialist Support Coordinator