Brandon Hickey
I pay my respects to the traditional custodians of the Dharug/Darug peoples on the land in which I work.
Specialist Support Coordinator
Brandon is passionate about working with youth and participants with physical, intellectual, and psychological disabilities. His previous experience as a disability support worker and a crisis out-of-home carer for young people has given him a deep understanding of the unique needs of individual participants and how to implement a holistic approach to their care. These roles have provided Brandon with hands-on experience working directly with participants on a day-to-day basis.
Brandon has completed a Certificate IV in Child, Youth, and Family Intervention, along with additional units in counselling and disability services. He has also undertaken therapeutic crisis intervention training and has worked under the principles of trauma-informed care and person-centred care.
Brandon believes in an individualized approach for each participant and strives to empower them to maintain autonomy over their care by providing informed choices. He chose to become a Support Coordinator to play a greater role in helping participants navigate the NDIS and access the support and care they need.
Rachel Fullbrook
I pay my respects to the traditional custodians of the peoples on the land in which I work.
Support Coordinator
Rachel brings over six years of experience in the health and disability sectors, having worked across a variety of community-based roles—from women’s refuges to the mental health field—before transitioning into Support Coordination.
She has supported individuals across all age groups and in diverse settings including aged care, hospitals, group homes, paediatric clinics, and community health. Rachel draws on this broad experience to support clients with complex needs and to tailor her approach to each individual.
She is passionate about taking a person-centred approach and is dedicated to helping clients and their families find the best supports to suit their unique circumstances.
Rachel is focused on empowering clients to reach their NDIS goals. With a warm sense of humour, she helps ease the challenges of navigating NDIS processes, ensuring her clients feel supported and understood every step of the way.
Leanne George
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Senior Support Coordinator / Psychosocial Recovery Coach
Prior to joining Marli and Moe, Leanne worked as a Remedial Massage Therapist, supporting clients with disabilities. She has a genuine passion for helping people improve their quality of life and brings a caring, hands-on approach to her work.
Leanne understands the impact that stress can have on a family unit and recognises that each family member may respond differently to challenging life events. Her insight and empathy enable her to provide thoughtful, individualised support.
With a big heart full of compassion and understanding, Leanne is dedicated to delivering the highest quality service to her clients in her role as a Support Coordinator.
Shania Munro
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Support Coordinator / Psychosocial Recovery Coach
Shania is a compassionate and understanding individual who strives to make a meaningful difference in people’s lives. She brings joy and positivity to those she supports, always aiming to uplift and empower her clients.
Before joining Marli and Moe, Shania worked in a school environment, assisting students from diverse backgrounds with agricultural activities. This experience helped her develop strong interpersonal skills and a deep appreciation for inclusive, hands-on support.
Through personal experience, Shania understands the emotional impact and stress families face when a loved one receives a diagnosis. She recognises the challenges in accessing appropriate support and is passionate about helping others navigate this journey.
In her role, Shania is committed to assisting clients in accessing the services and supports they need to achieve their goals and live fulfilling lives.
Brittany F
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Specialist Support Coordinator
Brittany has over ten years of experience working directly with children, young people, and their families within the child and family community sector. She holds a Bachelor of Social Science and a Postgraduate Diploma in Family Therapy. Brittany’s core experience and passion lie in helping families navigate a range of challenges that can impact family functioning, including trauma, attachment and bonding, substance misuse, mental health, disability, child development, and social isolation.
Brittany understands the profound impact stress can have on a family unit and acknowledges that each family member responds differently to stressful life events. She believes every individual and family has the right to access the appropriate services and interventions to help them become the best versions of themselves. Brittany takes a person-centred approach, truly valuing the life stories of the people she supports. She strives to build strong, collaborative relationships with her clients to achieve the best outcomes in a safe, fun, and supportive environment.
Chloe Coupland
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Support Coordinator / Psychosocial Recovery Coach
Chloe is a vibrant young woman with a strong background in customer service and injury management. Over the past two years, she has worked closely with individuals to ensure they are properly compensated for their injuries and supported throughout their rehabilitation journey. Chloe is passionate about ensuring people with disabilities have access to the support they need to thrive.
Coming from a large family of six children, Chloe has two brothers who were recently diagnosed—one with ASD, behavioural and learning difficulties, and the other with ASD and ADHD. Through her personal experience, Chloe has gained a deep understanding of the challenges children, teenagers, and their families face in navigating diagnoses and accessing early, appropriate support.
A lifelong animal lover—especially of rescues—Chloe enjoys spending time with her family and friends, socialising, and embracing new experiences (her most recent adventure: skydiving!). With her bubbly and kind nature, Chloe is always making new connections and building strong networks in both her personal and professional life.
Chloe McMahon
I pay my respects to the traditional custodians of the Wurundjeri Woi-wurrung peoples on the land in which I work.
Support Coordinator
Chloe is a dedicated professional with a passion for working with individuals from diverse backgrounds and age groups. With a firm belief that age is just a number, she has shown remarkable adaptability across various roles throughout her career.
Her journey began as a swim instructor, where she taught individuals of all ages and abilities, from infants to adults. She also supported high school students during school camps, helping build resilience in young minds.
Chloe then transitioned to aged care, where she provided support to elderly individuals facing physical and mental health challenges. She approached her role with empathy and compassion, assisting with daily tasks and offering companionship. Additionally, Chloe has supported individuals during end-of-life care, ensuring their dignity and respecting their palliative care wishes.
Outside of work, Chloe enjoys spending quality time with her family and her beloved kelpies, Albie and Jax. Her commitment to both her career and personal life reflects her core values of compassion and dedication to making a positive impact in the lives of others.
Eleanor Hancock
I pay my respects to the traditional custodians of the Dharawal and Gundungurra peoples on the land in which I work.
Support Coordinator
Before joining Marli and Moe, Eleanor worked as a Medical Receptionist/Manager, where she supported clients with disabilities by helping them navigate the process of finding the right services and understanding the NDIS.
With a deep knowledge of disabilities, Eleanor understands how they can impact daily life. She is an out-of-the-box thinker who enjoys listening to participants and their families, helping them find the supports they need. Passionate, understanding, and kind, Eleanor’s goal is to deliver the highest quality of service to her clients as a Support Coordinator.
Outside of work, Eleanor enjoys spending time with her husband and two boys, cherishing family moments when not supporting her clients.