Brandon Hickey
I pay my respects to the traditional custodians of the Dharug/Darug peoples on the land in which I work.
Specialist Support Coordinator
Brandon is passionate about working with youth and participants with physical, intellectual, and psychological disabilities. His previous experience as a disability support worker and a crisis out-of-home carer for young people has given him a deep understanding of the unique needs of individual participants and how to implement a holistic approach to their care. These roles have provided Brandon with hands-on experience working directly with participants on a day-to-day basis.
Brandon has completed a Certificate IV in Child, Youth, and Family Intervention, along with additional units in counselling and disability services. He has also undertaken therapeutic crisis intervention training and has worked under the principles of trauma-informed care and person-centred care.
Brandon believes in an individualized approach for each participant and strives to empower them to maintain autonomy over their care by providing informed choices. He chose to become a Support Coordinator to play a greater role in helping participants navigate the NDIS and access the support and care they need.
Rachel Fullbrook
I pay my respects to the traditional custodians of the peoples on the land in which I work.
Support Coordinator
Rachel brings over six years of experience in the health and disability sectors, having worked across a variety of community-based roles—from women’s refuges to the mental health field—before transitioning into Support Coordination.
She has supported individuals across all age groups and in diverse settings including aged care, hospitals, group homes, paediatric clinics, and community health. Rachel draws on this broad experience to support clients with complex needs and to tailor her approach to each individual.
She is passionate about taking a person-centred approach and is dedicated to helping clients and their families find the best supports to suit their unique circumstances.
Rachel is focused on empowering clients to reach their NDIS goals. With a warm sense of humour, she helps ease the challenges of navigating NDIS processes, ensuring her clients feel supported and understood every step of the way.
Leanne George
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Psychosocial Recovery Coach Team Leader
Leanne is the Team Leader for the Psychosocial Recovery Coach Team at Marli and Moe, bringing strong leadership, deep empathy, and a passion for Mental Health to her role. With Mental Health First Aid certification and her own lived experience, Leanne offers a unique and compassionate approach to supporting individuals on their recovery journey.
Prior to Marli and Moe, Leanne worked as a Remedial Massage Therapist, providing care to people with Disabilities. Her hands on background and natural ability to connect with others continue to shape her client focused approach.
Leanne understands the complexity of mental health challenges and the ripple effect they can have on individuals and families. She values each person's story and leads her team with integrity, insight and a strong commitment to a person centered, recovery orientated approach.
Brittany F
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Specialist Support Coordinator
Brittany has over ten years of experience working directly with children, young people, and their families within the child and family community sector. She holds a Bachelor of Social Science and a Postgraduate Diploma in Family Therapy. Her core experience and passion lie in supporting families through a range of challenges that can impact family functioning — including trauma, attachment and bonding, substance misuse, mental health, disability, child development, and social isolation.
Brittany understands the profound impact that stress can have on a family unit and recognises that each family member responds differently to life’s challenges. She believes that every individual and family has the right to access appropriate services and interventions to help them thrive. Taking a person-centred approach, Brittany values the unique life stories of the people she supports. She is committed to building strong, collaborative relationships with her clients and key stakeholders to ensure the best possible outcomes.
Chloe McMahon
I pay my respects to the traditional custodians of the Wurundjeri Woi-wurrung peoples on the land in which I work.
Support Coordinator
Chloe is a dedicated professional with a passion for working with individuals from diverse backgrounds and age groups. With a firm belief that age is just a number, she has shown remarkable adaptability across various roles throughout her career.
Her journey began as a swim instructor, where she taught individuals of all ages and abilities, from infants to adults. She also supported high school students during school camps, helping build resilience in young minds.
Chloe then transitioned to aged care, where she provided support to elderly individuals facing physical and mental health challenges. She approached her role with empathy and compassion, assisting with daily tasks and offering companionship. Additionally, Chloe has supported individuals during end-of-life care, ensuring their dignity and respecting their palliative care wishes.
Outside of work, Chloe enjoys spending quality time with her family and her beloved kelpies, Albie and Jax. Her commitment to both her career and personal life reflects her core values of compassion and dedication to making a positive impact in the lives of others.
Eleanor Hancock
I pay my respects to the traditional custodians of the Dharawal and Gundungurra peoples on the land in which I work.
Support Coordinator
Before joining Marli and Moe, Eleanor worked as a Medical Receptionist/Manager, where she supported clients with disabilities by helping them navigate the process of finding the right services and understanding the NDIS.
With a deep knowledge of disabilities, Eleanor understands how they can impact daily life. She is an out-of-the-box thinker who enjoys listening to participants and their families, helping them find the supports they need. Passionate, understanding, and kind, Eleanor’s goal is to deliver the highest quality of service to her clients as a Support Coordinator.
Outside of work, Eleanor enjoys spending time with her husband and two boys, cherishing family moments when not supporting her clients.
Melissa Panetta
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Specialist Support Coordinator
Prior to joining Marli and Moe, Melissa worked in the healthcare sector for over nine years, supporting children, adolescents, and their families who presented with a wide range of complex mental health issues as an intake officer.
Melissa holds a Graduate Diploma in Psychological Science, a Bachelor of Arts (Psychology), and is in the final stages of her Honours in Bachelor of Psychology. She has a personal passion for supporting vulnerable populations and, in 2016, undertook a placement in Fiji to evaluate the effectiveness of Psychological First Aid and counseling following Tropical Cyclone Winston.
Melissa combines her empathic approach with a passion for supporting individuals with physical, psychosocial, and intellectual needs. Drawing on her own lived experience of navigating the NDIS, she understands the importance of prioritising participants' choices in meeting their goals.
With extensive experience navigating relevant stakeholders—including allied health professionals, housing providers, and government agencies—Melissa ensures a coordinated and holistic approach to care in a professional and timely manner.
With her education and in-depth knowledge of complex mental health presentations, Melissa is equipped to support a diverse caseload with compassion, respect for participants' autonomy, and a commitment to their self-determination.
Susanna Venus
I pay my respects to the traditional custodians of the Jagera, Turrbal, Meanjin peoples on the land in which I work.
Community Intake Officer
Susanna brings over 10 years of experience in client-focused customer service, having worked both in Australia and the United States. From growing up on the Sunshine Coast to living in Brisbane and New York City, she deeply values the cultural experiences and insights gained from working with clients both locally and internationally.
Susanna understands the importance of being connected with like-minded, empathetic, and passionate supports. She is honored to be part of your NDIS journey with Marli and Moe.
Outside of work, Susanna cherishes spending time in nature with her family, friends, and her beloved dog, Billie.