Susanna Venus
I pay my respects to the traditional custodians of the Jagera, Turrbal, Meanjin peoples on the land in which I work.
Intake Manager
Susanna brings over 10 years of experience in client-focused customer service, having worked both in Australia and the United States. From growing up on the Sunshine Coast to living in Brisbane and New York City, she deeply values the cultural experiences and insights gained from working with clients both locally and internationally.
Susanna understands the importance of being connected with like-minded, empathetic, and passionate supports. She is honored to be part of your NDIS journey with Marli and Moe.
Outside of work, Susanna cherishes spending time in nature with her family, friends, and her beloved dog, Billie.
Tess Pollard
I pay my respects to the traditional custodians of the Dharawal peoples on the land in which I work.
Support Coordinator
I have over seven years of experience in the disability and mental health sector, beginning my career as a mental health support worker and progressing into roles in Human Resources and Service Coordination within the NDIS space. My passion for advocacy is deeply rooted in my lived experiences—caring for my father through palliative care and supporting my own children through their diagnoses of Autism and ADHD.
I have a strong interest in working with children, adolescents, and their families, and I am deeply committed to breaking the stigma surrounding mental health and neurodivergence.
I hold a Certificate IV in Community Services and am nearing the completion of a Bachelor of Social Science, majoring in Children and Community. In my spare time, I enjoy reading, painting, and spending quality time with my children.
Theresa Garofalo
I pay my respects to the traditional custodians of the Dharug/ Darug peoples on the land in which I work.
Intake & Recruitment Officer
I am passionate about my role as a Support Coordinator and find great fulfillment in helping individuals navigate their support needs. Assisting others has always come naturally to me, and I take pride in making a meaningful difference in their lives.
While my primary interest lies in the paediatric space, I am eager to broaden my expertise by working with individuals affected by traumatic brain injuries (TBI) and strokes. Continuous learning is important to me, and I am committed to expanding my knowledge to better support my clients.
With a compassionate and dedicated approach, I strive to ensure that every individual receives the guidance and resources they need to achieve their goals and enhance their quality of life.